The Overview

• Rate management was taking up an increasingly large proportion of daily tasks.
• Key staff were spending less time looking after their guests.
• The client was working in a fast-moving market where demand and competitor pricing change constantly.

The Challenge

• The client to this point had low technology adoption and was reluctant to pass over full control to a machine.
• Needed an all-solution that could help them with pricing, give recommendations, and then in one click distribute rates to all channels.
• The client market was dominated by a few big competitors with greater resources and the client needed to be able to react just as quickly as them.

The Solution

• Revanista Pro as an easy-to-use solution was quickly identified as the best-fit option for this property.
• Rate recommendations would be sent directly to key team members' phones where they could be accepted and distributed instantly.
• An in-depth onboarding, training, and strategy process was conducted with our team of revenue leaders. Insuring the property puts best practice procedures and strategies in place.
• More time was then freed up for the client to look after their clients.